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TikTok Global Shipping: Everything You Need To Know
Time: Feb 23,2024 Author: SFC Source: www.sendfromchina.com
TikTok has taken a bold step that could redefine how creators and brands reach their global audience. TikTok Global Shipping – a feature set to revolutionize the way TikTok Shop products are marketed, sold, and delivered worldwide.
This blog post will explore what TikTok Global Shipping is, how long it takes, and what are the meanings of TikTok tracking statuses.
This blog post will explore what TikTok Global Shipping is, how long it takes, and what are the meanings of TikTok tracking statuses.
Content Table
1. What Is TikTok Global Shipping
2. Types of TikTok Global Shipping
3. How Long Does TikTok Global Shipping Take
4. How Can I Find My TikTok Global Shipping Tracking Number
5. Meanings of TikTok Global Shipping Tracking Statuses
6. Related Readings
7. FAQs
1. What Is TikTok Global Shipping
TikTok Global Shipping marks the platform's foray into facilitating a seamless shipping experience for sellers on its platform, offering an integrated solution for global logistics. This initiative aims to simplify the complexities of international shipping, from customs clearance to last-mile delivery, ensuring that products reach customers anywhere in the world with ease.
2. Types of TikTok Global Shipping
According to TikTok, "The shipping process starts when a customer places an order. Sellers can choose their own logistics partner or opt for TikTok Shop's logistics services (only applicable in select markets). It is important to note that sellers are subject to different responsibilities when selecting either Ship by TikTok or Ship by Seller. "
Shipping by TikTok: TikTok global Shipping simplifies the order fulfillment process for sellers by allowing them to purchase shipping labels directly through the TikTok Seller Center, using TikTok's recommended carriers and service providers. The main advantages of this option are convenience and integration, as it takes a lot of the logistical burden off the seller's shoulders. Services such as faster tracking updates and built-in shipping label creation enhance the selling and buying experience on the platform.
Shipping by Sellers: This method gives sellers complete control over their fulfillment process. Sellers can set their rates, choose their carriers, and decide on additional services independently of TikTok. This method requires more from the seller regarding logistics and customer service but allows for greater flexibility and potentially higher margins if the seller can manage shipping costs effectively.
Shipping by TikTok: TikTok global Shipping simplifies the order fulfillment process for sellers by allowing them to purchase shipping labels directly through the TikTok Seller Center, using TikTok's recommended carriers and service providers. The main advantages of this option are convenience and integration, as it takes a lot of the logistical burden off the seller's shoulders. Services such as faster tracking updates and built-in shipping label creation enhance the selling and buying experience on the platform.
Shipping by Sellers: This method gives sellers complete control over their fulfillment process. Sellers can set their rates, choose their carriers, and decide on additional services independently of TikTok. This method requires more from the seller regarding logistics and customer service but allows for greater flexibility and potentially higher margins if the seller can manage shipping costs effectively.
3. What Are the Shipping Processes of TikTok Global Shipping
Whether TikTok Global Shipping or Shipping by Seller, there are many shipping steps during the whole fulfillment process.
Order Conforming
Once a customer submits an order through TikTok Shop, the seller is required to confirm the order to ensure the item requested is available for sale and delivery. If the seller finds the order cannot be fulfilled, they are obligated to adhere to the process outlined in TikTok Shop Customer Order Cancellation, Return, and Refund Guidelines for cancelling the order.
Picking and Packing
After orders have been confirmed, the seller must pick and pack the items required to be handled. Sellers are obligated to adhere to all relevant laws, regulations, ordinances, and directives related to product packaging materials. Furthermore, sellers must fulfill any extra requirements mandated by applicable laws or the carrier to guarantee the use of appropriate packaging for special products.
Package Labelling
Every package must be equipped with a TikTok global shipping shipping label that is securely attached, displaying the necessary details, including:
- The customer's full name and postal address (with zip/postcode included)
- The customer's order number
- The seller's complete name and address
In the process of label preparation, sellers are required to comply with all of the stipulated guidelines:
- Shipping labels should not contain hyperlinks, QR codes, contact details from other platforms, or any information unrelated to the specific order.
- Correct labelling must be applied to each package. Carriers reserve the right to discard or sell off mislabeled items if the ownership is unclear. Additionally, they may opt to relabel a product at the cost of the seller.
- Ensure that the barcode provided by the carrier is firmly attached to the package.
It is the responsibility of customers to provide accurate and comprehensive delivery information when placing an order. Should any shipping issues arise from erroneous or incomplete recipient details provided by the customer, the customer will be held accountable for the repercussions, such as failed delivery.
Handling of Packages to The Carrier
Please be aware of the specific procedures required for handing over packages to logistics partners, differentiated by the shipping methods: Ship by Seller and Ship by TikTok.
Ship by Seller
Under the Ship by Seller method, sellers are required to:
- Finish packing and arrange for their chosen carrier to pick up the package.
- Once the package has been collected (dispatched), sellers need to perform the following in the Seller Center:
- Mark the order status as "Shipped."Sellers must then - Input the valid shipment tracking number.
- Provide the name of the carrier.
Ship by TikTok
When using the Ship by TikTok method, sellers have two options for transferring packages to the carrier:
Pick Up: Sellers are required to finalize packing, arrange for pick-up, and deliver the package to the carrier within two business days following the placement of the order. Once the package is dispatched, the carrier will modify the order status to "Shipped" within the system. This "Shipped" status will then be visible in the Seller Center under the Manage Orders section. In case of any delays attributed to the carrier, sellers have the option to submit a complaint by selecting the "Complaints & dispute - Logistic supplier" topic.
Drop Off: Sellers are obligated to finish packaging and choose the closest drop-off location via the Seller Center. Subsequently, they need to adjust the order status to "To Ship - Awaiting Collection" within the Seller Center. Sellers must then ensure the package is dropped off at the chosen location within two business days of receiving the order. Once the package is dispatched, the carrier will take over, retrieve the package, and mark the order status as "Shipped" within the system, a change that can be monitored in the Seller Center under the "Manage Orders" section. Should any delays occur on the part of the carrier, sellers have the option to submit a complaint by selecting "Complaints & dispute - Logistic supplier".
Pick Up: Sellers are required to finalize packing, arrange for pick-up, and deliver the package to the carrier within two business days following the placement of the order. Once the package is dispatched, the carrier will modify the order status to "Shipped" within the system. This "Shipped" status will then be visible in the Seller Center under the Manage Orders section. In case of any delays attributed to the carrier, sellers have the option to submit a complaint by selecting the "Complaints & dispute - Logistic supplier" topic.
Drop Off: Sellers are obligated to finish packaging and choose the closest drop-off location via the Seller Center. Subsequently, they need to adjust the order status to "To Ship - Awaiting Collection" within the Seller Center. Sellers must then ensure the package is dropped off at the chosen location within two business days of receiving the order. Once the package is dispatched, the carrier will take over, retrieve the package, and mark the order status as "Shipped" within the system, a change that can be monitored in the Seller Center under the "Manage Orders" section. Should any delays occur on the part of the carrier, sellers have the option to submit a complaint by selecting "Complaints & dispute - Logistic supplier".
Checking Delivery Statuses
From the moment a package is dispatched until delivery is confirmed, the carrier is responsible for managing all aspects of delivery. Sellers need to monitor the shipping process closely and stay informed about the status of dispatched packages. The order status will be changed to "Delivered" following an update from the carrier indicating the package's delivery.
4. How Can I Find My TikTok Global Shipping Tracking Number
When you place an order on TikTok, you're often assigned a TikTok global shipping tracking number, a unique sequence of letters and numbers. This tracking ID enables you to monitor the shipping progress and locate the current position of your TikTok purchases. You can locate your tracking number in a few different places, such as:
- On the package's shipping label.
- On the package's receipt.
- Through the email or phone number you provided during the order process.
If you're unable to locate your tracking number or haven't received one, it's advisable to contact the courier's customer service for assistance. With your tracking number in hand, you have the option to follow the journey of your TikTok orders either via a third-party tracking site or directly on the courier's official website.
5. Meanings of TikTok Global shipping Tracking Statuses
After placing an order in the TikTok shop, the seller will choose between standard economy shipping and TikTok global shipping for dispatching your order. Regardless of the shipping method selected by the seller, you will be kept informed about the progress of your order. Here are some of the TikTok shipping statuses you may come across during the process.
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Tracking Status
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What Does It Mean
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Order placed
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Your order has been successfully submitted and received by the seller
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Ready to ship
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Your parcel is ready for delivery
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Picked up
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Your parcel is picked up by shipping carrier
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Your parcel is on the way to you
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|
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Out for delivery
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Your parcel is on the way to the local distribution center
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Shipped
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Your parcel has left the local distribution center
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Delivery can't be completed
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Your parcel failed to be delivered because of the wrong address, unavailable recipients or safety concerns. And your parcels will be delivered to you again.
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Delivery completed
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Your parcel was successfully delivered to you
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6. Related Readings
1. Where Does Shein Ship From
2. Where Does TEMU Ship From
3. Why Is AliExpress So Cheap
4. How To Sell On TikTok
7. FAQs
1. What is TikTok Global Shipping?
TikTok Global Shipping is a service that lets sellers on TikTok send their products to customers all over the world directly through the app.
2. How does it benefit sellers on TikTok?
It makes selling and shipping products worldwide easier and more efficient for sellers, helping them reach a global audience without dealing with complicated logistics.
3. Can consumers worldwide access products through TikTok Shipping?
Yes, consumers from various countries can buy products from TikTok sellers and have them shipped to their location through TikTok Global Shipping.
4. How does TikTok ensure the sustainability of its shipping practices?
TikTok is working on initiatives like green logistics to make shipping more environmentally friendly by reducing carbon emissions and waste.
5. What future innovations can we expect in TikTok's shipping services?
Expect to see new technologies like drones and autonomous vehicles for delivery, as well as improvements in speed, efficiency, and global reach.
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