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How to Empower Kickstarter Campaign through Shipping?
Time: Nov 03,2022 Author: SFC Source: www.sendfromchina.com
Once the kickstarter project acquires success, kickstarter initiators should deliver the promised crowdfunding rewards to their backers on time. But the fact is only 65% of kickstarter backers agree or strongly agree with the statement "returns are delivered on time", and the rest backers have expressed some dissatisfaction with the delay fulfillment. To help initiators deliver kickstarter rewards on-time and improve their backers’ satisfaction, we conclude the difficulties, countermeasures and FAQs of kickstarter shipping in this article.
1. Collection of kickstarter shipping address.
It usually takes nearly a year from kickstarter project launch to kickstarter reward fulfillment. If you contact your backers for a shipping address after you've reached your funding goal, collecting kickstarter shipping addresses can become difficult. This is because during that long year, your kickstarter project backers may change their contact information or relocate. Incomplete or incorrect kickstarter shipping addresses will inevitably drag the final fulfillment of your crowdfunding reward.
2. Shipment of remote areas.
Kickstarter is a global crowdfunding platform, so your kickstarter projects backers may come from all over the world. If the backers' kickstarter shipping addresses are not the main shipping countries or remote areas, the difficulty of fulfilling the crowdfunding reward increases. Generally speaking, the logistics channels of non-main shipping countries or remote areas tend to be fewer (or none), the shipping fees are more expensive and the shipping time is longer.
3. Budget for kickstarter shipping fees.
Kickstarter reward delivery will incur a large amount of costs, which includes shipping fees, taxes and duties, and the charges of rewards redistributing. In addition, the shipping fee varies from different stages due to multiple factors. Thus, it’s difficult for you to calculate the kickstarter shipping fees and set aside enough budgets for your kickstarter projects during the preparation stage without professional guidance.
4. Keep the rewards packaging intact.
Your kickstarter backers may be irritated by the broken rewards upon receipt, let alone to test the product attributes and become your retain customers. Kickstarter rewards usually travel long distances to reach your backers, and there will be collisions and abrasions during the shipment. It’s a challenge for you to keep all rewards in good condition.
5. Track kickstarter shipping status.
Kickstarter rewards are shipped to a variety of shipping addresses, and their delivery times vary. You need to track the real-time shipping status of each kickstarter reward to determine whether your backers have received the goods or not, and deal with the subsequent shipping compensation. The more kickstarter backers you have, the harder it will be to track the status of orders.
As to crowdfunding shipping, you can choose DIY Shipping or appoint a 3pl crowdfunding fulfillment center to ship your global rewards.
1. DIY Shipping
DIY shipping is the abbreviation of Do-it-yourself shipping, which means a person ships orders with its own logistic channels. The premise of using this method is that you have your own logistics system and channels. If your shipping network covers all your kickstarter shipping addresses, then this method is feasible.
2.Crowdfunding Fulfillment Center
A crowdfunding fulfillment center is normally a 3pl order fulfillment center which can handle both ecommerce orders and crowdfunding rewards. With rich experiences in dealing with all kinds of problems and emergencies of kickstarter shipping, the crowdfunding fulfillment center can ship your kickstarter rewards to backers at a fast delivery time and high delivery rate.
As the latter can rescue initiators from tiresome shipping work and help turn their crowdfunding backers into ecommerce customers through professional fulfillment & shipping services, it is more popular than the former.
To certify this point, the following will take the China fulfillment center SFC as an example to show how superior shipping services can empower your kickstarter campaign.
1. Professional kickstarter shipping advises.
SFC has over 15 years of experience in kickstarter shipping and is able to handle various kickstarter shipping issues and contingencies with ease. All customer managers are well-trained, you can seek your dedicated account manager for help, or find professional kickstarter marketing, fulfillment and shipping guidance from our relevant crowdfunding blogs. With professional crowdfunding tips, your crowdfunding project will be more smooth.
Some kickstarter creators may build e-commerce platforms for crowdfunding, creating products (name of scheme in which you want a donation) with an initial pricing (donation amount) and impement checkout. In this way, the backers can place orders directly on your platform, and you can increase your funding amount. SFC supports API Integration with your Amazon/Shopify store, which allows you to sync crowdfunding orders automatically to SFC system and have inventory well-managed.
SFC has 60+ logistics partners, and its shipping network covers over 220 countries and regions around the world, which can meet your logistics needs of remote areas. In addition, SFC offers postal (cheap), express (fast), SFC special line (advantage) and other logistics options, and customizes the best kickstarter shipping solution for you according to your budget and timing requirements. In this way, your kickstarter campaign will be more cost-effective.
4. Complete quotation for the projects
When customizing your shipping plan, your SFC exclusive account manager will provide a complete quote for your kickstarter project. This quotation may include your storage, fulfillment and shipping fees (the exact cost depends on your requirements). If you contact SFC in the preparation stage, your reward fulfillment and shipping budget can refer to our quotation, which will save you a lot of time.
SFC has a variety of packaging material options to enhance the kickstarter rewards packaging. For example, we would like to recommend repacking board games with bubble wrap to enhance protection and packing the game with plastic corners or boxes if needed. Of course, the packing material is customized based on the game's weight, size, your needs and etc. Proper packing will not only reduce unnecessary packing costs, but also reduce the breakage rate during shipment.
6. Real-time kickstarter shipping tracking info.
Choosing SFC to ship your kickstarter rewards, you and your backers will receive the tracking email immediately after the rewards are shipped out, and you can check the real-time order status on SFC tracking system and related tracking sites. SFC tracking system supports batch upload tracking number, so you can easily know the delivery rate of the kickstarter rewards, and ask for feedback from your backers earlier.
7. No IOSS can be sent (DDP scheme)
Signing for rewards after paying taxes and fees is bound to make your backers unhappy. SFC supports no IOSS shipment (DDP Scheme), so the backers need not to pay any fees while receiving their rewards.
8. Separate customs declaration
Customs declaration services are required by most crowdfunding initiators. SFC supports separate customs declaration, and gives initiators the declaration documentation to apply for a tax refund. Getting a tax refund will reduce your shipping expenses and improve your cost-efficiency.
SFC has helped over 1,000 projects fulfill their crowdfunding rewards perfectly. If you want to get a quote for your complete campaign, you can click the picture below.
Q1. Does kickstarter funding includes shipping costs?
It is up to you. Kickstarter offers you three options when setting up each rewards. That is: 1）No Shipping Involved; 2）Only Ships to Certain Countries; 3）Shipping Anywhere in the World, the latter two includes shipping costs.
Q2. Can I ask Kickstarter to reimburse the shipping fee?
Q3. How can I combine a crowdfunding and an e-commerce platform?
You can build e-commerce platform by using Magento or WordPress with woocommerce plugins for crowd funding, and then create product (name of scheme in which you want a donation) with an initial pricing (donation amount) and implement checkout.
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