FAQ

About SFC.
History: SFC is established in 2007. We first started out as a shipping agent, helping the local and the foreign compa……

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Why SFC? Is SFC for me?
Most fulfillment centers can save you time, money and hassle. So, why should you choose SFC?We are not for everyone in……

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Fulfillment turnaround time?
Order fulfillment turnaround time:table{border-collapse:collapse;width:100%;margin:5px 0}td, th{border:1px solid #ccc;……

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Processing time of incoming stock?
Unlike other fulfillment companies, we do not charge Receiving Fee.After receiving your new stock, we will verify cont……

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Is our warehouse secure? Do we provide insurance on the products in our warehouse?
With so many goods in our care or custody, we cannot afford to lose them.Our warehouse is equipped with fire suppressi……

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What should be pay attention to about return processing?
Please read the following precautions carefully:1.There are certain Specific return reasons that can occur. Such as if……

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Where is your warehouse? Warehouse address?
Our warehouse fulfillment center is in Shenzhen, China:HuMen Cross - Border E-Commerce Park warehouse,South Gate, Jian……

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Are you open everyday?
Our warehouse has a 6-day workweek, from Sunday to Friday.Our office (which includes our Customer Service Department a……

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Can you provide some reference users that I could talk to?
Sorry, we cannot reveal the identities of our registered clients or share their information. We promised to respect th……

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