We do not accept one-time shipment of personal items.
We discourage one-time (or occasional) users because it is not really worth their time to set-up an account, provide verification documents, and learn to use our system. It will also be a hassle to deposit fund into the prepaid account and then attempting to withdraw the balance fund immediately after one shipment. However, if you are a business with regular international shipments or an individual who ships frequently, then you will see real savings!
- Where to begin if you need any assistance on quotation for shipping?
- Which carrier you will use? Know respective rates and shipping time!
- Counterfeits, Prohibited and Restricted Items
- How can I pay shipping fee or other service charges? Should I prepay these fees?
- I don't understand the following on the user manual: “5. For the first time users, they must complete the
- Customs, taxes, import fees?
- Sea freight?
- Personal items?
- Can you help to purchase from Chinese sellers?
- I want to purchase from Taobao. Can I use your shipping-only service?
- Combine multiple packages and forward as one package?
- Can I get a bigger discount if I ship a lot?
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Want to know about our services, fees or receive a custom quote?
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