Contact Us

Interested in end-to-end order fulfillment service?
We encourage you to read through the Fulfullment FAQ, you will find answers to most of the questions you may have in reference to our services.
If you need a quotation, or if you want to make an appointment to tour our Shenzhen Warehouse, then please email us at fulfillment_sales(AT)sfcservice.com.
Support for registered client
Please contact your Account Manager directly or the Customer Service Rep that has been assigned to you. You may find their contact information after you login to the User Center.
FAQ: What's next after activation?
Want to track package?
Please go to track shipment page.
The tracking result shows the most up-to-date information available in our system. Our staffs have access to the exact same information. Please wait for it to be scanned at the next stage and for the system to update itself.
If it says "Economy intl shipping, no further tracking available", then it means that the sender has opted to use a shipping method without tracking number. We will not have more information after the package departed from SFC warehouse. However, the lack of information does not affect actual delivery.
Due to privacy and confidentiality reasons, we can only discuss shipment issues with our registered clients or senders. If you feel that it is taking too long, then please ask your sender to contact us so that we can verify the shipping address.

Warehouse Location

Address

1st Floor, Block 2, Meitai Sci-Tech Park,
Guanguang Road, Guanlan,
Longhua New District, Shenzhen, Guangdong
CHINA,
Postal Code: 518108
Direction: Click to view map

Address in Chinese

地址:深圳市龙华新区观澜观光路美泰科技园2栋一楼
邮编:518108
位置指引:点击这里查看地图

Office Location

Address

No.88,
Zhenxing Road, Futian,
Shenzhen, Guangdong,
CHINA,
Postal Code: 518129
Direction: Click to view map

Address in Chinese

地址:深圳市福田区振兴路88号商铺
邮编: 518129
位置指引:点击这里查看地图

No.46, East Zone of Hanglian Building,
No.70-72 East Huangshi Road, Baiyun,
Guangzhou, Guangdong,
CHINA,
Postal Code: 510425
Direction: Click to view map

地址:广州市黄石东路70-72号航联商贸城东区商铺楼46号
邮编:510425
位置指引:点击这里查看地图

No.110, XingFu Road,
Changning, Shanghai,
CHINA,
Postal Code: 200052
Direction: Click to view map

地址:上海市长宁区幸福路110号
邮编:200052
位置指引:点击这里查看地图

Sales & Marketing

  • Email: fulfillment_sales(AT)sfcservice.com
    Telephone: Toll Free within Mainland China 400-881-8106, or +86(755)2639-3003 Press 9 for English, Press 1 for Mandarin. Mon. - Fri. 9 am -7 pm China Time
    Fax: 4008818106-801 or +86(755)2639-3003, Ext: 801
    P.S. Please DO NOT email us regarding one-time shipment. We DO NOT accept one-time shipment.