Shipping FAQ

• Where to begin if you need any assistance on quotation for shipping?

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• Which carrier you will use? Know respective rates and shipping time!

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• Counterfeits, Prohibited and Restricted Items

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• How can I pay shipping fee or other service charges? Should I prepay these fees?

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• I don't understand the following on the user manual: “5. For the first time users, they must complete the

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• Customs, taxes, import fees?

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• Sea freight?

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• Personal items?

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• Can you help to purchase from Chinese sellers?

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• I want to purchase from Taobao. Can I use your shipping-only service?

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• Combine multiple packages and forward as one package?

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• Can I get a bigger discount if I ship a lot?

  Detailed Answer