Carrier may charge the greater weight when comparing with actual weight and volumetric weight. Volumetric Weight (kg) = Length x Width x Height /5000 (cm) OR Length x Width x Height / 6000 (cm)

For SZEMS packages within 0.5kg, we will charge with actual weight only.

The quote price does not include the remote area surcharge. Express service price may vary from time to time, for accurate reason, please contact SFC CS team for confirmation before shipping. Thank you!

Remote areas are defined vary per shipping methods. You can check by following ways:
Please check HKDHL Remote Areas at : http://remoteareas.dhl.com/jsp/first_main.jsp
Please check CNUPS/HKUPS Remote Areas at: http://www.ups.com/media/zh/hk/ea_surcharge.pdf
Please check CNFEDEX Remote Area by calling CS team with 8009-881-888.
EUEXP: Below are the post codes of remote areas in UK only, the surcharge is 150 RMB per order. The remote area post codes are start with: IV、HS、KA27-28、KW、PA20-49、PA60-78、PH17-26、PH30-44、PH49-50、ZE、BT、IM、TR21-25

Delivery time typically represents the transit time from carrier (start with tracking records) to end receiver, but do not include the processing time in SFC operation center neither the clearance in local custom.

The quote prices are for ordinary products only. Price of HKUPS and HKDHL may differ when sending sensitive items i.e battery, mobile phone, textile or with special packaging. Please contact SFC CS team or look up Restriction and Requirements for International Express Packages before shipments.

The quote price do not include taxes/import duties in local custom or any warehouse fee due to the delay clearance from receiver. Due to the different tax/import duty policy per country, receiver should inquire about local tax policy and settle the declaration with sender.

The published price represents the rate of sending via different official shipping methods, which including fuel surcharge as well as the basic shipping fee. It do not contain the remote surcharge, for reference only.